Materials and Product Care

All pieces are made of earthenware in the USA. The glazes are completely non toxic and food safe. They are dishwasher safe.

Pieces that live outdoors may weather. To prolong the life of your piece, be aware of wear - sitting water, any cracking or fraying of the cord, cracks. If you live in a very wet or very cold place, you may want to bring your piece in for the winter.

Shipping Policy

Our items are shipped to you in a sturdy box via UPS Ground. Please allow for up to ten business days for delivery. Many pieces are made to order and will not ship for 3-5 days. We do not ship on Saturdays, Sundays, or holidays. Please note that we cannot ship to a P.O. Box address.

Lighting is made to order and takes about one week in addition to shipping time. UL will take an extra two weeks.

If you need either 2nd Day Air or Next Day Delivery, please email us at info@perchdesign.net or call us at 718-858-9399.

Shipping charges are:

$8-10 in the USA
$18 to Canada
$32 International

Return Policy

Returns will be accepted within 10 days, shipping charges will not be refunded. If your purchase is damaged in shipment, we will be happy to replace it at no charge. If you are unhappy with your purchase it must be returned in original and unused condition and in original packaging. It must be well packed. If it is damaged upon return you will not receive a refund.

All items are refundable (within 10 days) with the exception of the following lighting: Zooey, Walker, Franny, Hans, Bodo, Kitchen, Eleanor, and Triangle Bird.

Damage claims on shipped items must be made within 48 hours of package arrival.

Privacy Policy

Perch! will never sell, loan, rent or distribute and personal information to third parties under any circumstance. The information we collect is used solely to process your order. We are committed to protecting our customer's privacy.

Payment

We currently accept Visa and Mastercard. Please feel confident placing your order. We are a safe and secure web store, and your information is protected. All credit card transactions are hosted by CCNOW.

Wholesale

Please take a look at our list of retailers. We try to be fair and not over sell to any neighborhood or city. If your store is located in a competitive area, please contact us. Otherwise, look at our wholesale price list to review prices and policies.

Other

You can visit us at the New York International Gift Fair in the Handmade section, booth 5523.

Most photography on this site is by Robert Bean.